It's The Law -
Under the Fair Credit Billing act, your credit card provider cannot hold you liable
for more than $50.00 of fraudulent charges. Using your credit card on the internet
is as safe as any other use. So much is written about safety, mostly by the companies
who provide Security Software. Please read the section on Consumer Protection. The
U.S. (Consumer Affairs) is the department to contact, should you discover fraud.
InfoLink's Advice - Don't hesitate to use your credit card for Internet purchases.
Internet shopping can save you a lot of money on just about any item.
Credit Card Fraud
The following is a FDIC (US Government) Re-Print.
Your Rights When a Bill is Wrong
The following federal laws protect you from mistakes on credit card bills and bank
account statements. Depending on the situation, consumer protections also may exist in
state laws.
The Truth in Lending Act (TILA) sets a $50 maximum loss if your credit
card is lost or stolen. You're not responsible for any charges made after you report the
credit card lost or stolen.
The Fair Credit Billing Act (BCBA), part of the TILA, protects against
inaccurate credit card bills, including a wrong dollar amount or a charge for something
you didn't buy. This law also allows you to withhold payments on defective goods or services
purchased with a credit card, provided certain conditions are met. In general, the purchase
must be for more than $50 from a merchant in your home state or within 100 miles of your home.
To dispute a billing error, you must report the problem to the creditor in writing - a phone
call isn't sufficient - and your complaint must be received within 60 days after the creditor
sent you the statement being questioned.
The Electronic Fund Transfer Act (EFTA) protects you against accounting
errors and unauthorized withdrawals via an ATM, debit card, home computer or other electronic
transaction:
- If you believe there's an error on your statement, you must contact your financial
institution within 60 days after the statement containing the problem was sent.
Your institution also must promptly investigate the matter and resolve it generally
within 45 days. (In some cases, the bank may take up to 90 days to resolve your problem.)
- If a thief has used your ATM card or debit card, the law limits your losses to $50
if you report an unauthorized withdrawal within two business days of discovering the loss
or theft of your debit card. However, you could lose as much as $500 if you wait longer
than two days. If you wait more than 60 days after receiving a bank statement that includes
an unauthorized transfer, the law doesn't require your bank to reimburse you for any losses
due to unauthorized transfers made after the 60-day period. (Note: The banking industry has
voluntarily put a $50 liability limit on "off-line" debit card transactions, which do not
require a PIN number for extra protection.) In all cases, you're not responsible for money
withdrawn after you notify your bank about a lost or stolen card.